Sylvia Henderson – Bio
Sylvia Henderson, Chief Everything Officer (CEO) of Springboard Training, helps you show that you are as great as you say you are. Sylvia is a business owner, workshop facilitator, speaker, author, television and radio host. She provides programs and resources that cause you to change… from the outside, in.
Women Business Leaders of 2010: Gazette of Business and Politics listing, page #9.
She is your expert on interpersonal “people skills” for workplace, professional, and life success. When sales relationships, customer service, or workplace interaction and communications are issues for you or your organization, Sylvia can help.
Her experience with instructional systems design methodologies, training, writing, leadership, and managing people spans three decades. (Note: Of course she started her professional career at the age of two. Wink, wink.) She led teams of trainers for private industry and federal training programs and managed a training function. She continues leading and developing people in her business and volunteer roles. Adult development is a life-long passion.
Sylvia’s training design, workshop facilitation, presentation experience, keynotes, and writings cover subjects including:
Professionalism, Work Ethics, and Life Skills for Positive First Impressions
- Respecting time.
- Creating positive impressions and perceptions (physically and attitudinally.)
- The value of speaking well.
- Demonstrating positive work ethics.
- Completed staff work.
- Practicing the Attitude—Behavior—Reaction Loop.
- Remaining personally authentic while making choices for success.
Leadership and Management Development
- Communication and presentation skills.
- Public speaking skills.
- “Small Talk” and conversational skills for networking.
- Leadership principles.
- Time and priority management.
- Motivation and positive attitudes.
Trainer Development (Train-the-Trainer)
- Presentation and delivery skills.
- Classroom facilitation skills.
- Creating effective visual aids and electronic presentations, and using them for maximum learning retention.
- Creative and fun training tools and techniques.
She spends considerable time learning about her clients’ specific needs. She custom-develops her programs for a wide range of industries, businesses, associations, and non-profits.
|Sylvia is a nationally recognized presenter and educational program facilitator for both small and large audiences. She is energetic, motivating, and loves to provide audiences an interactive experience in her programs. She makes liberal use of visuals and training tools and provides resources for participant notes and reference. Her programs integrate her avocation and passion for motorcycles with solid business and life success principles.|
Ms. Henderson’s corporate experience includes IBM, Loral Federal Systems, Lockheed-Martin, America Online, and American Management Systems (AMS).
Sylvia is a writer and published author on communication, leadership, professionalism, motivation…and motorcycle-related topics. She writes and co-writes books, learning aids, and job reference materials; is featured in and writes for magazines, newspapers, and online media; and interviews as the featured guest on radio programs throughout the U.S.A.
Media credits include guest appearances on radio programs throughout the USA. She hosts her own television program “Think About It!” on MMC-TV16 which is a weekly talk program on personal and professional development topics.
Ms. Henderson is a volunteer trainer for and life member of the Girl Scout organization at both local council and national levels. She participates as a walker and crew member for breast cancer research and education in the Washington DC. area. Sylvia served as National President of Women On Wheels® Motorcycle Association and received the American Motorcyclist Association’s (AMA) MVP recognition.
Ms. Henderson holds an Education degree from Cheyney University of PA. and a Masters in Business Administration (MBA) from the University of Pittsburgh, PA.
Active in the business and professional communities of Prince Georges County and Montgomery County Maryland, her Chamber of Commerce past and current affiliations include the Prince Georges County (PGCCC); Baltimore-Washington Corridor (BWCC); Greater Olney (GOCC); and Montgomery County (MCCC) Chambers of Commerce.
Her professional affiliations include Toastmasters International (DTM-level speaker), the American Society for Training and Development (ASTD), and acceptance as a professional member to the National Speakers’ Association (NSA). Leadership roles in NSA include Past Chapter President and Board service for NSA-DC (the Washington DC chapter), Past Chair of the Seminar & Workshop Leaders Program Experts Group (PEG) nationally, and Chair of the NSA-DC FastTrack program.